Legal

Privacy Policy

Last updated: May 2026

Grupo Krä (“we,” “us,” or “our”) operates the website grupokra.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us through our contact form.

1. Information We Collect

We may collect the following types of information:

Contact information — your name, email address, company name, and country, submitted voluntarily through our contact form.
Usage data — anonymous data about how you interact with our website, including pages visited and time spent, collected through standard analytics tools.
Communications — any messages or inquiries you send us directly via email or our contact form.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and messages.
Evaluate potential business partnerships or distribution agreements.
Improve our website and communications.
Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing

We process your personal data based on your consent (when you submit our contact form) and on our legitimate interest in responding to business inquiries and operating our company.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact inquiries are typically retained for up to 24 months unless an ongoing business relationship is established.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Withdraw consent at any time, where processing is based on consent.
Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website may use basic cookies to support site functionality and analytics. You can control cookie settings through your browser. We do not use cookies for advertising or behavioral tracking.

8. Third-Party Services

We may use third-party services such as Google Analytics to understand website usage. These services may collect anonymized data subject to their own privacy policies. We do not share personally identifiable information with these providers.

9. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

11. Contact

If you have any questions about this Privacy Policy, please contact us at:

[email protected]
Grupo Krä, Costa Rica.